Prescriptions

Repeat prescriptions can be ordered as follows:

• Online – via Patient Access
• Telephone - via the Repeat Medication Telephone Line - Option 2
• In person – drop a written request/repeat slip in at the red correspondence box available at the entrance to reception.

It would help the receptionists if all items required in the next month could be ordered at the same time.

Collection

The prescription takes 48 hours to be processed so please don’t let your medicines run out. If you are ordering your prescription after 5pm on a Friday or over the weekend please note that this will not start to be processed until 09:00am on the next working day.

If you do not use a local pharmacy for your nominated chemist please check with them on their collection days from the surgery as this can impact on when your prescription will be at the chemist. 

Please don’t ask for repeat prescriptions during surgery consultations. At holiday times it is important to make sure that you have enough medication.

For your convenience you may now nominate a chemist of your choice to collect your prescription.

Medication Reviews

All patients on repeat medication will have a medication review by the doctor or practice pharmacist at least once a year to review their medications.

Register for Online Services to order your repeat medications online.

Patient Access is the new platform for managing some of your health needs online. 

Within the App you can see when an item was last ordered, quantity received, when the next item is due, status of your order request, ie: pending approval, approved or it there is a query.  You will need to turn on notifications from Patient Access if you want to see any response that has been left by the practice. 

Please note - to order your repeat medication by telephone you should leave a message on our automated service line. Unfortunately we are no longer able to dedicate a member of staff to answer this type of call.

24 hour automated telephone answering service.

Knowing what medicines you take and how you take them helps everyone involved to make correct decisions about your care.

Healthcare professionals need to know all of the medicines you are taking, to check that medicines and combinations are effective and safe.

Having an up-to-date, written or printed list of your medicines can help:

• when you might not be able to remember your medications, for example, at an appointment or in an emergency.
• reduce the chance of errors.
• when requesting a repeat prescription from your GP. Make sure to keep a copy for yourself!

Click here for more information and a downloadable "My Medicines List"

Some medications are available from your chemist without a prescription. Please enquire at your local pharmacy for details about these 'over-the-counter' products.