The online service link above will now take you to the new service. If you haven't yet migrated your account please login at https://www.patient-services.co.uk/web/ps/welcome
Please note - to order your repeat medication by telephone you should leave a message on our automated service line. Unfortunately we are no longer able to dedicate a member of staff to answer this type of call.
The following options are therefore available for ordering repeat medication:
24 hour automated telephone answering service
24 hour email service via website
By fax - 02870823413
The Fast-trak box available at the entrance to reception
Over the counter with a receptionist
It would help the receptionists if all items required in the next month could be ordered at the same time.
The prescription takes 48 hours to be processed so please don’t let your medicines run out. If you enclose a stamped, addressed envelope we can post your prescription to you.
Please don’t ask for repeat prescriptions during surgery consultations. At holiday times it is important to make sure that you have enough medication.
For your convenience you may now nominate a chemist of your choice to collect your prescription.
If ordering online select your choice from the drop down menu
When leaving a recorded message please add the name of the chemist who will collect
If using practice order forms please write in the name of your nominated chemist
If ordering with a receptionist please advise her if you wish it to be given to a chemist
IF YOU WISH TO USE THIS SERVICE IT IS IMPORTANT THAT YOU INFORM US EACH AND EVERY TIME YOU ORDER A PRESCRIPTION AS THE CHEMIST CANNOT COLLECT A SCRIPT UNLESS WE RECEIVE YOUR CONSENT
Available Direct From The Chemist
Some medications are available from your chemist without a prescription. Please enquire at your local pharmacy for details about these 'over-the-counter' products.